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1.6

I took the 4hour DART course and passed. However two weeks later I went to my local state DMV office in Florida and they had no record of me completing the course.

They advised I should have received a certification number but I had none. Never at any point in dealing with this on-line provider did they tell me I would need this. The only thing they list is that "IMPORTANT: You do not need to bring a certificate with you to the DMV office." They claim all my information would be electronically submitted, and if DMV has any questions, please have them contact the American Safety Council at 800-771-****. Well I have tried to contact this number al day.

I went back on their website where I enrolled and pulled up my info and it shows "Course completed" and tried to find another number which I found 800-732-**** and again you go through the prompts to speak with a live agent and nothing. You are just on hold forever and the automated hold tells you "your call is very important an agent will be right with you w/music" and nothing. You are just stuck in that loop. So next I went back to their website to do on-line chat and you open the dialogue and then nothing.

Just tells you waiting for live agent. So after I see another number to contact 407-629-**** and still the same thing. So now I'm wondering if this is a scam. I hate to think this company is not reputitable.

I mean I spent my entire Saturday completing this course.

I would hate to think I need to do this all over again. Time and money wasted!!!!!

Reason of review: Poor customer service.

Monetary Loss: $45.

Preferred solution: Deliver product or service ordered.

American Safety Council Cons: No availability after service all means to contact was useless.

Location: 225 E Robinson St #570, Orlando, FL 32801, USA

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